Terms and Conditions

Welcome to Mitogenez Longevity (“we”, “us”, “our”). These Terms and Conditions govern your use of our website mitogenezlongevity.com (the “Website”) and your participation in or booking of, any services offered by Mitogenez Longevity (the “Services”). By accessing the Website, booking or using any of our Services, you agree to be bound by these Terms and Conditions.

Please read them carefully. If you do not agree with these Terms and Conditions, you must not use our Website or Services.

1. Definitions

• “Client”, “you” or “your” means any individual who accesses our Website, books an appointment, purchases or uses our Services.
• “Services” includes medical consultations, diagnostic assessments, anti-ageing and longevity programmes, therapies, treatments, wellness plans and any other offerings provided directly or indirectly by Mitogenez Longevity.
• “Content” means all text, graphics, images, videos, reports and other materials made available through the Website or related Services.

2. Eligibility and Use of Services

• You agree that all information you provide when accessing or using our Services is accurate, complete, current and true.
• You agree to comply with all applicable laws and regulations when using our Website and Services.

3. Appointment Booking and Payments

• All bookings for consultations, therapies, programmes and other Services must be made through our official Website or authorised channels.
• You must pay any applicable fees in full at the time of booking, unless otherwise agreed in writing by us.
• Prices, fees and availability of Services may change at any time without notice before you book.
• We reserve the right to refuse or cancel any booking at our discretion.

4. Cancellation and Refunds

• Cancellations must be made in accordance with the cancellation policy communicated at the time of booking.
• Eligible refunds, if any, will be processed after cancellation and may be subject to administrative charges.
• If we cancel a Service, we will refund any fees already paid for that Service.

5. Medical and Health Information

• The Services may include medical, health and wellness guidance, diagnostic testing, personalised programmes and treatments.
• Information and recommendations provided through our Services are for informational purposes and are not a substitute for professional medical advice, diagnosis or treatment from a qualified healthcare professional.
• You should consult your own physician or qualified healthcare provider before beginning any new health or wellness plan and always seek urgent medical attention in an emergency.
• We do not guarantee specific health outcomes or results from any Service.

6. Your Responsibilities and Acknowledgements

• You are responsible for providing accurate and complete medical history and other information relevant to your care.
• You acknowledge that any information or materials provided through the Website or Services are not intended to establish a doctor-patient relationship unless explicitly agreed.
• You agree to follow any instructions or guidance provided by our practitioners.

7. Intellectual Property

• All Content on our Website and all materials provided in connection with the Services are protected by copyright, trademark and other intellectual property rights.
• You are not permitted to copy, reproduce, distribute or create derivative works from any Content without our written permission.

8. Privacy

• We collect and process your personal data in accordance with our Privacy Policy.
• By using our Website and Services, you consent to such collection and use of your personal data.

9. Data Protection

• We collect, store and process your personal data in accordance with our Privacy Policy and applicable India data protection laws.
• By using our Website or Services, you consent to the collection and use of your personal data for purposes including providing the Services, administrative functions and communications relating to your bookings.
• We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, disclosure or destruction.

10. Limitation of Liability

• To the maximum extent permitted by law, Mitogenez Longevity and its affiliates will not be liable for any indirect, incidental, special or consequential loss or damage arising from your use of the Website or Services.
• Our total liability to you in respect of all claims arising out of or in connection with these Terms and Conditions shall not exceed the value of the fees you have paid for the specific Service giving rise to the claim.

11. Changes to These Terms and Conditions

• We may revise these Terms and Conditions at any time by updating the Website.
• Your continued use of the Website or Services after changes are posted constitutes your acceptance of such changes.

12. Governing Law and Jurisdiction

• These Terms and Conditions are governed by and interpreted in accordance with the laws of The Republic of India.
• Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of The Republic of India.

13. Third Party Links

• Our Website may contain links to third party websites, products or services.
• We do not control, endorse or assume responsibility for the content, privacy policies or practices of any third party.
• Your use of any linked third party site is at your own risk and you should read their terms and privacy policies before using such sites.

14. Entire Agreement

• These Terms and Conditions, together with our Privacy Policy and any booking confirmations or agreements, constitute the entire agreement between you and Mitogenez Longevity in relation to your use of the Website and Services.
• They supersede all prior agreements, communications or representations, whether written or oral.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: